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City Edge is a cafe on Marcus Clarke Street in Canberra. Its kitchen also caters for offices: morning teas, lunches and platters, delivered across Canberra and Queanbeyan. This month, ordering that catering moved online.
How it worked before
The City Edge website showed the menu with its prices and had an enquiry form at the bottom. You wrote down what you wanted, the date, how many people and any dietary needs, and the kitchen came back to you with a confirmed order.
It worked, but it was a conversation. You described the order in words, the kitchen read it and added it up, and if the headcount changed there was another email.
How it works now
The new site lets you build the order yourself, the way you would fill a shopping cart.
- You enter how many people you are feeding.
- You add items from the menu. The total is shown as you go.
- You name anyone with a dietary requirement and what they need, and the kitchen labels their plate.
- You add the date, time, delivery address and, if you have one, a purchase order number.
- You send it.
There is no payment step. Nothing is charged online. What you send is an order request. City Edge checks it and confirms the order and the final price by email the same business day. If it is urgent, the phone number is on every page and they will sort it on the phone.
Why no payment
Office catering is usually paid on invoice against a purchase order, and a kitchen needs to confirm it can do the date before anyone pays. A card checkout would get in the way of both. So the site gives you the clarity of a cart and a total, and the kitchen keeps the final say.
Where Spidee comes in
City Edge's site is a Spidee done-for-you build. If your business takes orders that need checking before they are confirmed, tell us what you sell and we will show you what the same thing looks like for you.
Want this for your business? See how quotes and orders work on a Spidee website.
If you need catering in Canberra, City Edge Catering is ready to take the order.